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BOOK YOUR SERVICE

Full Name *

Phone Number *

Postal Code *

Spring Special Limited Time Only

Only 50 Spots Left Statewide

Tasmanian owned since 2009

Lower power bills and cleaner air

Fast, friendly local techs

Brands We Service

Why Choose HEG?

A Heat Pump SOS (System Optimisation Service) is a thorough cleaning,

performance test and inspection of your heat pump.

Manufacturers recommend an annual heat pump service on inside and outside units.

As dust, mould, detritus, vegetation, cobwebs and hair get stuck in the fins and coils of the inside and outside units of your heat pump, it becomes harder and harder for your heat pump to absorb and release heat (or cool).

HEG™ technicians deliver precise, reliable service with a focus on energy efficiency and long‑term performance. We ensure every system is sized, installed, and maintained correctly.

System Inspection and Cleaning :

We check your heat pump for dirt, wear, and potential issues, then clean key components to help it run efficiently and catch small problems before they become costly repairs.

Filter Cleaning:

We clean the filters where dust and dirt build up over time. Clean filters help improve airflow, support better air quality, and reduce strain on your system.

Inside and Outside Units:

We inspect and clean both the indoor and outdoor units to remove dirt and buildup that can affect performance, helping your heat pump operate more efficiently.

Fast Performance Testing:

We run quick checks to see if your heat pump is working as it should, helping identify performance issues that could affect comfort and energy use.

Free Thermal Efficiency Report:

We assess your home's thermal efficiency and provide a report highlighting areas where heat may be escaping or entering. This helps you understand how to improve comfort and potentially reduce energy bills.

What Our Customers Say

★ ★ ★ ★ ★

My driveway looks brand new again! The team was professional, quick, and very affordable. Highly recommend their services.

John Clark

★ ★ ★ ★ ★

They did an amazing job on our patio and siding. Everything looks so fresh and clean, and the process was hassle-free!

Elizabeth Johnson

★ ★ ★ ★ ★

I booked them for roof cleaning, and the results were unbelievable. Great service, honest pricing, and friendly staff.

Michael Wim

Frequently Asked Questions

Why should I have my heat pump serviced?

Regular servicing helps keep your heat pump clean and running efficiently. It can improve airflow, help maintain performance, and identify potential problems before they become costly repairs.

How often should I have my heat pump serviced?

We recommend having your heat pump professionally serviced at least once a year, depending on its usage and the manufacturer's recommendations. You should also clean your indoor unit filters approximately every six weeks.

What is included in HEG’s Heat Pump Service?

Our service includes system inspection and cleaning, filter cleaning, inspection and cleaning of the indoor and outdoor units, performance testing, and a free thermal efficiency assessment of your home.

How long does a heat pump service take?

The time required depends on your system's condition, accessibility, and the work needed. Contact our team for an estimate based on your setup.

Will servicing my heat pump help reduce my electricity bills?

It can help. Dirty filters and restricted airflow can make your system work harder. Regular servicing helps maintain efficient operation, although actual savings depend on your heat pump, usage, and home's insulation.

Do you service all heat pump brands and models?

HEG services a range of heat pump brands and models. Contact our team with your unit's brand and model so we can confirm the service requirements.

What happens if you find a problem during the service?

Our team will explain any issues identified and recommend the next steps. If additional repairs are needed, we can discuss the options with you before proceeding.

Testimonials

John Doe

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